Security & privacy
A private place
for what matters.
Your memories are personal. They’re private by default, and you choose what to share. Here’s how #memory handles the things you save.
01 / Private by default
Saving something doesn’t publish it.
A note you save isn’t posted to a public feed or automatically shared with other accounts. Sharing is a separate choice you make.
Access to memories in the cloud is checked against account ownership and sharing permissions.
02 / Protected connections
Encrypted while it travels.
#memory uses HTTPS with Transport Layer Security (TLS) to encrypt connections between your device and our services. This protects your notes, keywords, and attachments while they’re being sent or synced.
Encryption helps prevent information from being read or changed in transit. This protection works automatically whenever you connect to #memory.
You sign in with Apple or Google. #memory uses a signed-in session to connect you to your account; you don’t need to create another password for #memory.
03 / Your saved information
With you, across your devices.
#memory is available on iOS, Android, macOS, and Windows. The apps keep memories on your device for offline use and sync them to your account when you’re signed in and connected.
Cloud services store and sync your memories, while attached photos, videos, and documents use separate file storage. Local storage and system integrations can differ between platforms.
05 / Your choices
Room to change your mind.
- Edit or delete a memory. Manage what you keep from within the app.
- Manage ongoing shares. Review the links and invitations you’ve created.
- Delete your account. Use Settings in the app or our account deletion page.
- Ask about your data. Contact us to request access, corrections, or help.
06 / A few questions
The details, without the jargon.
Does #memory sell my personal information?
We don’t sell or rent your personal information, or share it with third parties for their own marketing or advertising.
What information is used to improve the app?
We collect usage and technical information to understand how #memory works and improve it. The privacy policy describes analytics, service providers, and the information used by our internal analysis tools.
When might my information need to be accessed?
We use information to provide and maintain #memory. Relevant information may also need to be accessed to resolve a support request, investigate abuse or a security issue, or meet a legal obligation. The privacy policy sets out these purposes and how information is used.
How do I report a security concern?
Email admin@usememory.com with a description of the issue. Please avoid including passwords, sign-in tokens, or someone else’s private content.
Let’s keep it clear
Privacy deserves
a straight answer.
Have a question about something you’ve saved? We’re here to help.
Talk to us